CONTACT

Contact Us

If you have any issues while using our products, you can contact us for assistance.
  • Our office

    Hengsan New District, West Fourth Lane, Heceng Plaza, Shiling Town, Huadu District, Guangzhou City
  • Get in touch

    +86 19927602429
    blbag@qq.com
FAQs

Your Inquiries, Our Solutions

How soon do you ship after ordering?

Orders ship within 72 hours on business days (excluding custom-made items). Delays may occur during holidays or to remote areas.

Can I track my order?

Absolutely. You’ll receive a tracking number via email/SMS once shipped.

Does warranty cover fading/hardware wear?

Normal wear and tear aren’t covered, but we offer paid repair services (e.g., replacing zippers or straps).